Testimonials

David G.

Claim Type: Water Damage

I am fortunate to have used 1st Response adjusters on my recent claim. Adrian answered my phone call and worked on my claim right away. Him and his team are the best in the business. They informed and guided me throughout the entire process and made sure that I didn’t settle until my wife and I got what we deserved. I highly recommend the services of 1st Response Public Adjusters.

Millie H.

Claim Type: Roof Damage

Thanks to Adrian, he made it happen without him nothing would have been done he's the best I hardly recommend him, thank you again Adrian for all help on this matter.

Gil M.

Claim Type: Flood Damage

The apartment above me had a hot water line break and it flooded into my unit. My uncle who works in real estate recommended that I hire a public adjuster since insurance companies WILL low ball and play games to pay you the least amount possible. I'm from Boston, and was wary of the services I've received since moving to Miami. I couldn't be happier with the work 1st Response did for me. They were able to get me more than twice the amount the insurance company was initially offering. Luis Rodriguez was very communicative and explained, in detail, how the entire process would work. I highly recommend using them, very professional!

Eunice V.

Claim Type: Mold Damage

My claim's adjuster Luis Rodriguez, is the best! He is very professional, empathetic, and resilient. He never gave up on my situation when others turned their backs on my case. I called 1st Response Public Adjusters after returning from a vacation and finding mold in my apartment. Luis took my claim head on with the insurance company even though it was a difficult one and he helped me get a full and fair settlement. I’m so happy I made that call. I will forever be grateful to Luis and 1st Response Public Adjusters Team for their awesome work. Truly they went above and beyond with much reassurance driven confidence dedication towards resolving my claim for a maximum recovery resolution.

Andy G.

Claim Type: Hurricane Damage

Top notch team here. Will follow thru your claim process from A-Z. Glad they are here to offer their services and help battle the non paying insurance companies especially after hurricane or any other type of damage where the big insurance companies are quick to deny & insult you but quick to collect your premiums. Thank you guys.

Eddie L.

Claim Type: Water Damage

First response public adjuster really fights to get positive results and always had faith that we were going to get the results we wanted they always reassure us they would win this battle and they did from day #1.from day #1 they were detailed of how this process would be from start to finish etc.... Also we would to than our adjuster Luis Rodriguez for being so professional and knowledgeable and always being there for us when ever we needed him. Thanks First Response

Canh L.

Claim Type: Hurricane Damage

I can’t say enough about Adrian and his team. They were definitely an angel sent to us. During the hard times after experiencing a Cat 5 hurricane, Adrian came in and made it easier for us. He fought for us and stuck to his word. Got us more money than we ever could’ve thought of. Definitely a blessing from the sky. I would give him 10 stars if I could. I would highly recommend him to anyone! If you want great results, call Adrian!

Nikki D.

Claim Type: Hurricane Irma Damage

Two years ago Hurricane Irma rolled on in and changed our lives. A friend recommended Adrian so we called him. So glad we did. This was our first claim ever and we were clueless. Adrian explained everything to us step by step from A to B. From day one of meeting him, things went into motion. Two years is a long time and I was losing faith and ready to give up. Adrian would check in with us regularly and kept reassuring us to stay positive and that he was still fighting for us. He was right. A huge thank you to Adrian at 1st Response Public Adjusters. We could not have done this without you and your team. Thank you!!

Tez M.

Claim Type: Hurricane Damage

Filing an insurance claim can be a long and tedious ordeal. We were referred to 1st Response Public Adjusters by a friend...best call we ever made. Adrian put his team to work immediately. Shortly there after, our personal adjuster Luis Rodriguez assisted us step by step during the entire process. Luis kept in constant communication with us, keeping us updated and informed. If it were not for the professionalism and persistence of 1st Response Public Adjusters, our claim with the insurance would have had a completely different outcome. Thanks again for being in our corner guys. All the best from our family to yours. E.F.

Annie O.

Claim Type: Fire Damage

We are so glad we used the services of 1st Response Public Adjusters. Adrian went above and beyond to see us through from beginning to end with our claim. He always kept us informed, returned calls, and replied to texts same day or next day. We couldn't have received the settlement we did had we just hired an attorney. Adrian is a professional with lots of experience and doesn't let the big insurance company attorneys bully him. He's assertive and gets the job done. We wholeheartedly recommend Adrian and his company, 1st Response Public Adjusters.

Yordan M.

Claim Type: Hurricane Irma Damage

After Hurricane Irma hit South Florida, I Contact a few Public Adjuster Companies, But When I Meet Luis Rodriguez From 1st Response Public Adjuster in That moment I knew I meet the right Person and company to help me with my insurance claim. After a few months Everything Luis Rodriguez talked me in the first visit comes to reality and the insurance company issue a check for my damages. I highly Recommend Luis Rodriguez and 1st Response Public Adjuster.